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February 03, 2004

Insurance Companies Suck Rocks

The bills for lab work done on the biopsy and the tumour came in. My insurance company (well, actually, Jason's through his work) is claiming that the amounts are unreasonable and they're only going to pay the reasonable amount. The rest is my responsibility. The incredibly unsympathetic woman on the phone basically kept restating that they were unreasonable amounts and had she helped me at all. Um, no, not at all, you witch!

I have a call into the pathology people telling them my insurance says their amount is unreasonable. Never mind that they really had a good look at the tumour because it's so rare to have one in a 30 year old with no family history. I'm so mad right now, I could spit. Well, not really. Still have that dry mouth thing going on. But you know what I mean!

I just called them back and talked to a nicer person. Told him that I'd already met my maximum out-of-pocket for last year (usually the plan covers about 90% of the charges, and I pay the rest, up to $500). He said that since they were an out of network provider there might be a problem trying to get the rest paid, since it's over their supposedly reasonable amount. I pointed out that I was unconscious so it's not like I had the option of sending the work to an in-network provider. He's sending it for a second review. Granted, the whole amount only adds up to about $110, so it's not going to bankrupt us, but it's annoying.

My newest wig arrived (the others are going back), and it's a bit on the bouncy, lots of body side. But it's not bad. The headband is kind of tight. Today I'm just wearing a scarf. The hair loss seems to have reached a plateau, or maybe there's just so little left to lose that I'm not noticing anymore.

Jason's company, Cable & Wireless USA, was bought last week by SAVVIS. Not sure who they are, or who their insurance company is, but they're assuring us that their plan is very similar to the existing insurance coverage. Wonderful.

Well, now that I've vented my spleen, I feel marginally better.

Posted by Nicole at February 3, 2004 09:40 AM